Research projects contribute to the Facilities Chargeback Fund to support their use of the computing facilities.
Chargeback System and Fee Structure
- Charges are divided into the following categories:
- Charges for special projects
- All charges except for special projects are semi-annual and can not be pro-rated.
- All charges must be paid from UW funds.
- Rates will be set each fiscal year and adjusted for the second half of the year to take into account changing costs.
The following user fee categories have been established:
- File service, including backups and restores
- Accounts on department general access computers
- Accounts on other computers at the request of the sponsor of that computer
- Custom software installation and support on CSL managed computers
- Access to other facilities and resources designated by the department
- “Help desk” functions
Offsite Collaborators are non-UW Madison offsite users who make minimal use of CSL facilities, but are working with a CS faculty or staff member. Offsite collaborators may have more than one account, CSL-provided AFS disk space, and modest support (for example, the occassional restore).
Courtesy accounts are minimal use accounts requested by faculty or staff for off-site colleagues who are not actively working together on a project. Courtesy accounts must use minimal resources, and are typically limited to one account.
- The per-user charge is not a fee for specific services, but covers the basic costs of the facility – the infrastructure and staff.
- Chargeback users include Professors, Visiting Professors, Research Assistants, research staff, Fellows, project-hired administrative staff, and undergraduate students working for research projects. Limited free courtesy accounts are allowed for users who make negligible demands on resources. People who use significant resources should pay the facilities chargeback in order to (a) be fair and (b) stand up to audits.
- Additional user classes can be established via discussion with the Computing Facilities Committee, subject to the approval of the faculty.
The following computer fee categories have been established:
|Hardware repair||yes||parts cost|
|Replacement/loaner parts and repair||yes**||no|
|Operating System installation and support||yes||no|
|Software installation||OS Dependent||no|
|Licensed Software use||yes||no|
|Software support||OS Dependent||no|
|Security configuration, monitoring and incident handling||yes||yes|
**Replacement parts and repair will only be provided for “reasonable” situations: for some older computers, the cost of replacement and repair parts is prohibitive. Special situations (clusters, dedicated research servers, etc) rates are set on a case-by-case basis.
Hardware Service Examples
Undetermined hardware problem: The Systems Lab will identify the problem, and provide and install replacement/loaner parts as soon as possible. Lab-supported software will be reinstalled and user data files restored (depending on the operating system and circumstances).
Undetermined hardware problem: The Systems Lab will do minimal work to identify the problem. The lab will handle warranty returns/replacements/installation. Non-warranty parts will be ordered for the user (at their expense), and installed upon arrival.
AFS Storage Space Fees
- AFS space will be allocated from a pool of space maintained by the CSL
- Projects will be charged for allocated space, in fixed-size increments
Chargeback Fees for Fellows
The Computer Sciences Faculty has adopted the following policy regarding the Facilities Chargeback fee and graduate students with fellowships: Chargeback for [students with] fellowships beyond their first year and working with a faculty member should be paid by that faculty member. Exceptions are granted at the discretion of the Department Chair. Reasons for such exceptions include:
- The faculty member has no funds.
- The faculty member’s only funds are from a grant that is for research unrelated to the work being done by the student.
The intention is that requests for exemptions should be very rare. If this turns out not to be the case, the policy will be re-evaluated.
Listed below are the actual chargeback rate for the past few years, and projected chargeback rates for the next few years, based on a 3% inflation rate. Please remember that these are only estimates, subject to change.
|Fiscal Year||Semi-annual Charges|
|Regular User||Regular Service||Minimal Service|
|Fall 2014-15 (projected/actual)||$675/650||$80/75||$40/$35|