IMAP migration to Office 365

Mon, 10/22/2018 - 1:52pm -- john

The Computer Sciences IMAP server will be decommissioned in late 2018. All IMAP users will need to be migrated to Office 365 before November 1, 2018 DoIT will be removing their IMAP migration mechanisms on November 1. This is the final phase of transitioning department IMAP users to the campus Office 365 service.

All remaining Comp Sci IMAP users have been contacted about this transition and asked to reactivate or create NetID credentials. Campus NetID credentials will be necessary to access new Office 365 accounts. Users without valid NetID credentials will no longer be able to access or modify their Computer Sciences email.

Users with deactivated NetID accounts:

  • Activate your NetID following instructions provided at https://kb.wisc.edu/page.php?id=1140
  • When asked for a campus ID number, in most cases this can be obtained by starting an order for a campus transcript outlined at https://kb.wisc.edu/page.php?id=78992
  • If that procedure does not work, contact the DoIT Help Desk at 608-264-HELP; they are open Mon-Fri 7AM to 6PM.

Users without NetIDs:

Invites to the NetID system have been sent to all affected users; users must respond to those invitations to initialize their NetID. Contact o365@cs.wisc.edu to have this invite resent.

Email service activation

All new NetID and reactivated NetID users must activate services following instructions at https://kb.wisc.edu/page.php?id=4479 To test this, login at the WiscMail portal and verify you can access your WiscMail account. If you can see an email account on this page, your email services have been activated and no longer need to take action.

How to tell migration is complete

When accessing your Computer Sciences email account on the Comp Sci IMAP server, your old messages will be removed during the migration process. Once that occurs, you will need to access your WiscMail account to read your Comp Sci email messages at the WiscMail portal

Using your cs.wisc.edu address with Office 365

Once your Computer Sciences email has migrated into your WiscMail account, you can set the outbound email address on your WiscMail account to your Computer Sciences email address. Instructions for doing this are posted at https://kb.wisc.edu/page.php?id=40005 Your Computer Sciences email will be one of the options to choose from when selecting your address.

Office 365 client setup

DoIT has provided documentation for using a number of popular email clients with Office 365 in the campus knowledgebase site. Search the campus knowledgebase for "o365 client" to view these articles.

Migrations will be scheduled on or after October 25.

Any questions about this matter can be directed to o365@cs.wisc.edu.